The Clerical Medical Support (PSC Code Q802) category encompasses a range of administrative and clerical services tailored specifically for medical and healthcare environments. This PSC covers functions such as office and ward clerks, admission and disposition clerks, medical secretaries, medical administrative assistants, and healthcare program assistants. These roles provide essential support to clinical staff by managing patient records, scheduling, correspondence, and other administrative tasks that facilitate smooth healthcare operations within government medical facilities. Government agencies utilize this PSC to contract qualified personnel who possess specialized knowledge in medical administrative protocols and healthcare program support, ensuring that healthcare providers can focus on clinical care.

Includes for PSC Q802

This PSC code covers the following products and services:

Office/Ward Clerks, Admission and Disposition, Medical Secretaries, Medical Administrative Assistant, Healthcare Program Assistants

Excludes for PSC Q802

This PSC code does NOT cover the following:

Clinical Credentialing & Privileging Coordinator (Q701), Medical Transcriptions (Q603), Medical Records Technician (Q602), Release of Information Clerk (Q602), Non-Medical Administrative Support (R699)

Typical Buyers & Agencies for PSC Q802

Federal agencies with healthcare missions, such as the Department of Veterans Affairs, the Department of Defense (Military Health System), and the Indian Health Service, frequently utilize the Q802 PSC. These agencies require reliable clerical support to maintain patient records, process admissions and discharges, and manage healthcare program documentation. Additionally, civilian agencies with wellness and health programs may also contract under this PSC to ensure administrative efficiency and compliance with federal healthcare regulations.

Common Contract Types for PSC Q802

Contracts under the Q802 PSC often include firm-fixed-price and time-and-materials arrangements depending on the duration and complexity of the clerical support required. Indefinite Delivery Indefinite Quantity (IDIQ) contracts are common for providing flexible staffing solutions. Procurement methods may include competitive bids, task orders under existing contracts, or small business set-asides, reflecting the ongoing and often variable demand for medical clerical expertise. These contracts typically support both short-term projects and long-term staffing needs in healthcare settings.

Plain-Language Breakdown for PSC Q802

Covers specialized administrative support roles within federal healthcare facilities.
Primarily used by agencies like the Department of Veterans Affairs and Department of Defense.
Contracts often utilize firm-fixed-price, time-and-materials, and IDIQ types.
Supports functions including patient admissions, medical secretarial work, and healthcare program assistance.
Commonly aligned with NAICS 561110 and 621999 for office and healthcare services.
Excludes clinical-specific roles such as credentialing coordinators and medical transcriptionists.

Related Categories for PSC Q802

Other categories at the same level as Q802

Q801 MEDICAL APPOINTING SERVICES

Medical Appointing Services

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