The Specialized Medical Support Product and Service Code (PSC) Q701 encompasses a broad range of healthcare-related services that do not involve direct patient care. This PSC includes support functions such as medical utilization management, clinical quality management, health risk and safety programs, medical billing, patient advocacy, and medical referral management. These services are critical in ensuring the efficient operation, compliance, and quality assurance of healthcare programs within federal agencies. Government contracts under Q701 typically focus on the administrative, evaluative, and management aspects of healthcare delivery rather than clinical treatment or hands-on care. Agencies use this PSC to procure expertise and programs that improve patient safety, medical quality, and healthcare benefits administration, supporting overall mission readiness and healthcare management infrastructure.

Includes for PSC Q701

This PSC code covers the following products and services:

Healthcare professionals and programs that do NOT provide direct patient care. This includes but may not be limited to, medical utilization management personnel, medical clinical quality management professionals (for medical credentialing & privileging), health risk management, medical evaluation board personnel, healthcare benefits programs/personnel, health safety programs, patient safety & medical quality program personnel, medical quality assurance programs, medical library, patient advocacy/ liaison programs, medical billing, third party liability, tumor registrar, patient referral management.

Excludes for PSC Q701

This PSC code does NOT cover the following:

Any healthcare professional or program that provides direct patient care, whether virtual or in person. The services will be placed in the PSC that best aligns with the care delivery, Occupational and Public Health (Q533)

Typical Buyers & Agencies for PSC Q701

Federal agencies that manage extensive healthcare programs or oversee military and civilian health services typically purchase under PSC Q701. This includes the Department of Defense, Veterans Affairs, and the Department of Health and Human Services, among others. These buyers require specialized medical support personnel and programs to ensure compliance with healthcare regulations, manage healthcare benefits, and maintain quality assurance without providing direct care. Agencies rely on Q701 contracts to augment their internal capabilities in healthcare administration, quality oversight, and patient safety initiatives critical to maintaining effective healthcare delivery systems.

Common Contract Types for PSC Q701

Contracts awarded under PSC Q701 often include firm-fixed-price, cost-reimbursement, and indefinite-delivery/indefinite-quantity (IDIQ) contracts. Procurement methods vary based on agency needs, ranging from competitive bidding to sole-source contracts when specialized expertise is required. Typical use cases include ongoing support for medical quality assurance programs, managing patient safety initiatives, healthcare benefits program administration, and specialized consulting services for medical credentialing and clinical quality management. The PSC facilitates flexible contracting approaches to accommodate the non-clinical but essential medical support functions within government healthcare operations.

Plain-Language Breakdown for PSC Q701

Covers non-direct patient care medical support services including quality management and patient safety.
Typical buyers include DoD, VA, and HHS for healthcare program management and compliance.
Common contract types include firm-fixed-price, cost-reimbursement, and IDIQ contracts.
Supports healthcare administrative functions such as medical billing, credentialing, and risk management.
Often paired with NAICS 541690 and 621399 for consulting and professional healthcare services.
Excludes direct clinical care services, which are classified under different PSCs.

Related Categories for PSC Q701

Other categories at the same level as Q701

Q702 TECHNICAL MEDICAL SUPPORT

Technical Medical Support

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