PSC Code DE11 encompasses Mobility Support delivered as a Service, commonly known as Managed Mobility Services (MMS), for mobile devices including tablets and smartphones across platforms such as iOS, Android, and Windows Mobile. This service facilitates a mobile workforce's ability to securely access corporate resources by providing comprehensive management and support for mobile devices. Government agencies use this PSC to procure services that include mobile device lifecycle management, technical support, system and configuration management, and logistics. These services are critical in ensuring that mobile technologies operate efficiently, securely, and remain up-to-date within federal IT infrastructures. DE11 covers services licensed for defined periods, often used in temporary or provisional scenarios, supporting agency efforts to maintain workforce mobility and operational continuity.

Includes for PSC DE11

This PSC code covers the following products and services:

Mobile service management, logistics, help/service desk, technical support, system and configuration management services. Software that is licensed for use over a defined period of time. This can also be referred to term, temporary, provisional, or short-term.

Excludes for PSC DE11

This PSC code does NOT cover the following:

Cellular services; see Cloud Network as a Service.

Additional Notes for PSC DE11

Important notes and guidance for using this PSC code:

Software as a Service, Service Contracts, Subscription based software provisioning, and device rentals are considered services.

Typical Buyers & Agencies for PSC DE11

Federal agencies with large mobile workforces, such as the Department of Defense, Department of Homeland Security, and intelligence agencies, commonly purchase under PSC DE11 to enhance workforce mobility and secure access to information. Agencies that require scalable and flexible mobile device management solutions, including temporary or short-term device deployments, leverage this PSC to obtain comprehensive mobility services. This includes logistics, technical support, and system configuration that ensure devices are operational and compliant with agency security policies.

Common Contract Types for PSC DE11

Contracts under PSC DE11 typically include service-level agreements, firm-fixed-price, and indefinite delivery/indefinite quantity (IDIQ) contracts. Agencies often use task orders or blanket purchase agreements (BPAs) to procure managed mobility services, adapting contract scopes to meet evolving technology and workforce needs. Subscription-based software provisioning and device rental agreements are common, providing flexibility for temporary or provisional mobile device use. This PSC supports rapid deployment and ongoing management of mobile assets in a cost-effective manner.

Plain-Language Breakdown for PSC DE11

Covers managed mobility services including mobile device management, support, and logistics.
Supports mobile devices such as tablets and smartphones across iOS, Android, and Windows Mobile platforms.
Used primarily by agencies with mobile workforces requiring secure and flexible device management.
Includes software licensing on a subscription or temporary basis and device rental services.
Common contract types include firm-fixed-price, IDIQ, and subscription-based agreements.
Often associated with NAICS codes 541512, 541513, and 518210 for IT and support services.

Related Categories for PSC DE11

Other categories at the same level as DE11

DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)

Support services for end user client computing including Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace, collaboration, and productivity software technical support, audio/video (A/V, VTC) conferencing, and printer support. A/V and VTC includes support services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Printer support includes Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services.

DE02 IT AND TELECOM - MOBILE DEVICE SUPPORT SERVICES (LABOR)

Support services for mobile devices such as tablets, smart phones (iOS, Android, Windows Mobile) that support a mobile workforce accessing corporate resources. Includes mobile service management, logistics, technical support, system and configuration management services related to the devices.

DE10 IT and Telecom - End User as a Service: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools

End user client computing delivered as a service. Includes software and support tools delivered as a service contract and used for End User support such as Tier 1 and 2 help/service desk, deskside support, adds/moves/changes, workspace technical support, audio/video (A/V, VTC) conferencing, and print services. A/V and VTC include services typically used in conference rooms and dedicated telepresence rooms to enable workforce communications. Print services include Managed Print Services (MPS) for multifunction printers (print, scan, fax, copy), and other central printing or output support services. Workspace includes Desktop as a Service (DaaS) and Workspace as a Service (WaaS) delivered via public cloud or 3rd party providers. Client compute equipment provisioned by service contract. Also includes client related productivity software accessed as a service (SaaS), used to author, create, collaborate and share documents and other content.

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