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Combined Synopsis/Solicitation SDVOSBC Expired 8 notices 15 documents

Veterans Experience Office (VEO) Contact Center Amendment 0004 36C10X25R0032

Solicitation 36C10X25R0032 Copied Notice ID 0eed7ee3e74a40babf946ac8441f65eb Copied VETERANS AFFAIRS, DEPARTMENT OF — SAC FREDERICK (36C10X)
SAM.gov
Posted
Sep 12, 2025
Deadline
Sep 15, 2025
Set-aside
SDVOSBC
NAICS
561422
PSC
R499

Summary

AI-generated · Aug 24, 2025

Draft solicitation for the Veterans Experience Office (VEO) Contact Center is being circulated and is not the formal procurement. Review the draft and submit questions by the due date/time shown in Box 20 of the SF1449; the formal solicitation will be issued later.

Latest notice notes that government responses to industry questions were provided, with updated responses issued afterward, indicating ongoing clarification and potential adjustments before the formal solicitation is released.

This is a draft solicitation for the Veterans Experience Office (VEO) Contact Center. This is NOT the formal solicitation. Please review the draft solicitation and submit questions prior to the due date and time identified in Box 20 of the SF1449. The formal solicitation will be released at a later date which is to be determined.

From Presolicitation posted on Jul 21, 2025

This is a draft solicitation for the Veterans Experience Office (VEO) Contact Center. This is NOT the formal solicitation. Please review the draft solicitation and submit questions prior to the due date and time identified in Box 20 of the SF1449. The formal solicitation will be released at a later date which is to be determined.

From Presolicitation posted on Aug 11, 2025

This is a draft solicitation for the Veterans Experience Office (VEO) Contact Center. This is NOT the formal solicitation. Please review the draft solicitation and submit questions prior to the due date and time identified in Box 20 of the SF1449. The formal solicitation will be released at a later date which is to be determined. 08/11/2025 Provided Goverment responses to industry questions. 08/12/2025 Provided updated Government responses to industry questions.

From Presolicitation posted on Aug 12, 2025

This Request for Proposal issued under FAR Parts 12 and 15, seeks Contact Center Staffing Support for the Veterans Experience Office. Please see the attached documents for additional information.

From Combined Synopsis/Solicitation posted on Aug 27, 2025

This is AMENDMENT 0001 to remove conflicting information in Section E.1 Instructios to Offerors. Please see the attachment for more information. This Request for Proposal issued under FAR Parts 12 and 15, seeks Contact Center Staffing Support for the Veterans Experience Office. Please see the attached documents for additional information.

From Combined Synopsis/Solicitation posted on Aug 28, 2025

This is AMENDMENT 0002 to provide Government responses to Contractor questions, update Attachment B - Past Performance References 3), make changes to the PWS, Clauses, and Evaluation Instructions, and to extend the proposal submission due date to September 15, 2025, by 12:00pm EDT. This is AMENDMENT 0001 to remove conflicting information in Section E.1 Instructios to Offerors. Please see the attachment for more information. This Request for Proposal issued under FAR Parts 12 and 15, seeks Contact Center Staffing Support for the Veterans Experience Office. Please see the attached documents for additional information.

From Combined Synopsis/Solicitation posted on Sep 04, 2025

This is AMENDMENT 0003 to provide Government responses to questions submitted prior to the deadline that were inadvertently excluded and remove FAR 52.222-55 Minimum Wages for Contract Workers Under Executive Order 14026 (JAN 2022). This is AMENDMENT 0002 to provide Government responses to Contractor questions, update Attachment B - Past Performance References 3), make changes to the PWS, Clauses, and Evaluation Instructions, and to extend the proposal submission due date to September 15, 2025, by 12:00pm EDT. This is AMENDMENT 0001 to remove conflicting information in Section E.1 Instructios to Offerors. Please see the attachment for more information. This Request for Proposal issued under FAR Parts 12 and 15, seeks Contact Center Staffing Support for the Veterans Experience Office. Please see the attached documents for additional information.

From Combined Synopsis/Solicitation posted on Sep 05, 2025

This is AMENDMENT 0004 to provide corrections to the Section B.3 Price/Cost Schedule to correct inconsistencies with CLINs 1001, 2001, 3001, and 4001. This is AMENDMENT 0003 to provide Government responses to questions submitted prior to the deadline that were inadvertently excluded and remove FAR 52.222-55 Minimum Wages for Contract Workers Under Executive Order 14026 (JAN 2022). This is AMENDMENT 0002 to provide Government responses to Contractor questions, update Attachment B - Past Performance References 3), make changes to the PWS, Clauses, and Evaluation Instructions, and to extend the proposal submission due date to September 15, 2025, by 12:00pm EDT. This is AMENDMENT 0001 to remove conflicting information in Section E.1 Instructios to Offerors. Please see the attachment for more information. This Request for Proposal issued under FAR Parts 12 and 15, seeks Contact Center Staffing Support for the Veterans Experience Office. Please see the attached documents for additional information.

From Combined Synopsis/Solicitation posted on Sep 12, 2025

Notice history

8
  1. Presolicitation Posted Jul 21, 2025 View
  2. Presolicitation Posted Aug 11, 2025
    No changes from previous notice
  3. Presolicitation Posted Aug 12, 2025
    • Description: Description was updated
  4. Combined Synopsis/Solicitation Posted Aug 27, 2025
    • Description: Description was updated
    • Notice Type: PresolicitationCombined Synopsis/Solicitation
    • Response Deadline: Jul 31, 2025Sep 11, 2025
  5. Combined Synopsis/Solicitation Posted Aug 28, 2025
    • Title: Veterans Experience Office (VEO) Contact CenterVeterans Experience Office (VEO) Contact Center Amendment 0001
    • Description: Description was updated
  6. Combined Synopsis/Solicitation Posted Sep 04, 2025
    • Title: Veterans Experience Office (VEO) Contact Center Amendment 0001Veterans Experience Office (VEO) Contact Center Amendment 0002
    • Description: Description was updated
    • Response Deadline: Sep 11, 2025Sep 15, 2025
  7. Combined Synopsis/Solicitation Posted Sep 05, 2025
    • Title: Veterans Experience Office (VEO) Contact Center Amendment 0002Veterans Experience Office (VEO) Contact Center Amendment 0003
    • Description: Description was updated
  8. Combined Synopsis/Solicitation LATEST Posted Sep 12, 2025
    • Title: Veterans Experience Office (VEO) Contact Center Amendment 0003Veterans Experience Office (VEO) Contact Center Amendment 0004
    • Description: Description was updated

Details

Solicitation number 36C10X25R0032
Notice ID 0eed7ee3e74a40babf946ac8441f65eb
Notice type Combined Synopsis/Solicitation
Product / Service (PSC) R499
NAICS 561422
Place of performance Washington, District of Columbia
Archive date Sep 30, 2025

Award Information

Not yet awarded

Contacts

primary
Michael Stevens

Email

Phone

secondary
Caitlin Ruc

Email

Phone

Agency

VETERANS AFFAIRS, DEPARTMENT OF
VETERANS AFFAIRS, DEPARTMENT OF
SAC FREDERICK (36C10X)

Place of Performance

Washington, District of Columbia
USA

Dates

Posted Sep 12, 2025 10 months ago
Last Updated Aug 05, 2026 2 days ago
Due Sep 15, 2025 10 months ago