R426--Telephone Switchboard Operator Services 36C24626Q0356
Summary
AI-generated · Feb 25, 2026On-site telephone switchboard operator services are being sought via a sources-sought notice to determine market interest and identify qualified providers capable of staffing a government facility’s telephone switchboard. The description conveys only the requirement for on-site switchboard operator services, with no other conditions, certifications, brand-name restrictions, site-visit details, or award information specified in this notice.
36C24626Q0356 On Site Telephone Switchboard Operator Services
From Sources Sought posted on Feb 24, 2026Department of Veterans Affairs, VISN 06, Network Contract Office (NCO) 06, intends to solicit quotes from Service-Disabled Veteran Owned Small Business (SDVOSB) contractors in the open market to procure services for a Telephone Switchboard Operator Services for the Hampton VA Medical Center located at 100 Emancipation Drive, Hampton VA 23667. The Department of Veterans Affairs anticipates issuing an open and continuous solicitation for this requirement on or about March 04, 2026. The solicitation will provide instructions to contractors about the quote submission process. Quotes will be accepted until 9:00 a.m. March 13, 2026. Interested contractors will be responsible for downloading copies of the solicitation (and any subsequent amendments) from https://www.sam.gov, and no hard copies will be made available. In accordance with FAR 52.204-7, System for Award Management, prospective contractors must be registered in the System for Award Management (SAM) and SBA DSBS database if applicable (SBA DSBS registration is required for Service-Disabled Veteran-Owned Small Businesses or Veteran-Owned Small Businesses) under the applicable NAICS. Contractors may obtain SAM information at https://www.sam.gov and Veteran Business information at DSBS (sba.gov). The vendor must be registered in the System for Award Management database to be eligible for an award. Registration is free, and potential offerors are encouraged to visit the SAM website, as no contract can be awarded to any offeror not registered in SAM. The VA will only consider proposals from contractors registered as mentioned above and not on the Excluded Parties List. NAICS Code is 561421(Telephone Answering Services), with a Small Business Size Standard of $19 Million. The solicitation will be an SDVOSB Set-Aside. Only one award is expected to be made. All responsible sources may submit quotes to be considered by the Department of Veterans Affairs. Service: Contractor shall provide all labor, management and supervision necessary to provide telephone switchboard operator service for the Hampton VA Medical Center, Hampton, Virginia in accordance with all the terms and conditions. Base + 4 Option Year Telephone Switchboard Operator Service Base Year - POP: 4-01-2026 through 03-31-2027 Line Item Description QTY Unit 1 Telephone Switchboard Operator Service 12 Month Option Year 1- POP: 4-01-2027 through 03-31-2028 Line Item Description QTY Unit 1001 Telephone Switchboard Operator Service 12 Month Option Year 2 - POP: 4-01-2028 through 03-31-2029 Line Item Description QTY Unit 2001 Telephone Switchboard Operator Service 12 Month Option Year 3 - POP: 4-01-2029 through 03-31-2030 Line Item Description QTY Unit 3001 Telephone Switchboard Operator Service 12 Month Option Year 4 - POP: 4-01-2030 through 03-31-2031 Line Item Description QTY Unit 4001 Telephone Switchboard Operator Service 12 Month In response, please include the following: Company Name Address Point of contact (POC) with phone number Indicate FSS/GSA contract number or Open Market, if applicable SAM Unique Entity Identification (UEI) number Tax ID number Socio-Economic Company SIZE (for example large, small, SDVOSB, VOSB, WOSB, etc.) Proof of verification as an SDVOSB/VOSB (if applicable) Proof of authorization to resale/distribute requested products Questions concerning this announcement should be directed to James Risbon at james.risbon@va.gov please ensure that the subject line includes: RFQ 36C24626Q0356 Telephone Switchboard Operator Service. Please provide documentation that your company is an authorized distributor for those items for any items you provide. Telephone requests for information or questions will NOT be accepted. (End of Document)
From Presolicitation posted on Mar 04, 2026RFQ 36C24626Q356 Telephone Switchboard Operator Service
From Solicitation posted on Mar 04, 2026RFQ 36C24626Q356 Telephone Switchboard Operator Service
From Solicitation posted on Mar 10, 2026Notice history
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Presolicitation Posted Mar 04, 2026View changes (5)
- Title: R426--Telephone Switchboard Operator Services → R426--Telephone Switchboard Operator Service
- Description: Description was updated
- Notice Type: Sources Sought → Presolicitation
- Response Deadline: Feb 27, 2026 → Mar 13, 2026
- Set-Aside: None → Service-Disabled Veteran-Owned Small Business Set Aside
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Solicitation Posted Mar 04, 2026View changes (2)
- Description: Description was updated
- Notice Type: Presolicitation → Solicitation
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Solicitation Posted Mar 10, 2026View changes (1)
- Set-Aside: Service-Disabled Veteran-Owned Small Business Set Aside → None
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Award Notice LATEST Posted Apr 16, 2026
Details
Award Information
Awardees
| Company Name | UEI | CAGE Code | Location |
|---|---|---|---|
| CAREER MANAGEMENT ASSOCIATES OF IOWA, LLC | S7MMPLQMYNL9 | 34UT5 | TAMPA |
Contacts
Contracting Officer
Phone
James Risbon