D--Special Notice of Intent to Sole Source Award DOIFFBO260029
Summary
AI-generated · Feb 05, 2026Renewal of Cisco Finesse Call Center Licenses is required to support ESD help desk operations and the broader enterprise user base, providing licensing for all ESD users to log into the Cisco contact center VOIP system. This is a sole-source action under FAR 13.106-1(b) for purchases not exceeding $250,000, with Colossal as the current provider. Licenses to be supplied include: Flex 3.0 for Contact Center, Solution Support for Collaboration, On-Premises UCCX Standard Concurrent Agent (70), On-Premises UCCX Standard Agent License Smart Licensing (70), On-Premises UCCX Standard & Premium Server Smart Licensing (1), and On-Premises UCCX Std & Prem Media Kit v12.5 (1).
The period of performance is 02/20/26 through 02/19/27. This notice does not constitute a solicitation; capability statements may be submitted for consideration, demonstrating clear and convincing evidence that competition would be advantageous to the Government. Capability statements must be written and submitted via email as Word or PDF attachments to the designated FWS contact; no telephone requests or offers will be honored, and cost of preparation is not reimbursed.
Notice of Intent to Sole Source Award THIS IS A NOTICE OF INTENT TO AWARD A SOLE SOURCE CONTRACT AND IS NOT A REQUEST FOR COMPETITIVE QUOTES. U.S. Fish and Wildlife Service, Assistant Director Information Resources and Technology Management intends to award a firm fixed price sole source contract under the authority of (FAR) Part 13.106-1(b) for purchases not exceeding the simplified acquisition threshold of $250,000: Colossal 304 Harry S Truman Parkway, Suite G Annapolis, MD 21401 The North American Industry Classification System (NAICS) code for this requirement is 513210, Software Publishers. This service is currently provided by Colossal. 1. DOI, Fish and Wildlife Service requires the renewal acquisition of Cisco Finesse Call Center Licenses. These licenses provide licensing for all ESD users with the ability to log into the Cisco contact center VOIP System These is critical to the operation of the ESD help desk functions and support of FWS Enterprise users. 2. Technical Requirements: The vendor must supply the following Cisco Finesse Licenses and agents: Part # A-FLEX-3-CC Flex 3.0 for Contact Center Q 1 Part # SVS-CSS-SUPT-SSPT Solution Support for Collaboration Q 1 Part # A-FLEX-CCX-S-C On-Premises UCCX Standard Concurrent Agent Q 70 Part # A-FLEX-CCX-S-AGT On-Premises UCCX Standard Agent License Smart Licensing Q 70 Part # A-FLEX-CCX-SVR On-Premises UCCX Standard & Premium Server Smart Licensing Q 1 Part# A-FLEX-05-12.5-K9 On-Premises UCCX Std & Prem Media Kit v12.5 Q 1 3. Period of Performance: The period of performance for this request will be 02/20/26-02/19/27. This synopsis does not constitute a solicitation; however, if any interested party believes they can meet the above requirement, it may submit a statement of capabilities. The statement of capabilities must be submitted in writing and must contain clear and convincing evidence that competition of this requirement would be advantageous to the Government. If parties choose to respond, any cost associated with preparation and submission of data or any other cost incurred in response to this announcement are the sole responsibility of the respondent and will not be reimbursed by the Government. Capability statements shall be submitted by e-mail ONLY as a Microsoft Word or Adobe PDF attachment to the following address: Mary_Rawlinson@fws.gov. NO TELEPHONE REQUESTS/OFFERS WILL BE HONORED
From Special Notice posted on Feb 04, 2026Notice history
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Special Notice LATEST Posted Feb 04, 2026
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