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Award Notice 1 notice 2 documents

CustomerX Pod 3 - Service Desk & System Monitoring HT0038-24-C-0002

Solicitation HT0038-24-C-0002 Copied Notice ID 2edf7c7e0f7540798ff91e2386a4f184 Copied DEPT OF DEFENSE — DEFENSE HEALTH AGENCY

SAM.gov

Posted

Nov 25, 2025

Deadline

No deadline

Set-aside

None

NAICS

N/A

PSC

N/A

Summary

AI-generated · Nov 26, 2025

Provide service desk support and ongoing system monitoring for the Joint Operations Management Information Systems (JOMIS) Program Management Office’s modern products.

Ellumen, Inc. was awarded the contract to deliver these services.

CustomerX Pod 3 - Service Desk & System Monitoring Services for Joint Operations Management Information Systems (JOMIS) Program Management Office (PMO) modern products.

From Award Notice posted on Nov 25, 2025

Notice history

Award Notice LATEST Posted Nov 25, 2025

Details

Solicitation number HT0038-24-C-0002

Notice ID 2edf7c7e0f7540798ff91e2386a4f184

Award number HT0038-24-C-0002

Notice type Award Notice

Archive date Dec 09, 2025

Award Information

Awardee

Total Awarded

$6,897,055.80

Award Date

Jul 28, 2025

Award Notices

CustomerX Pod 3 - Service Desk & System Monitoring View Notice

Posted: Nov 25, 2025

CustomerX Pod 3 - Service Desk & System Monitoring Services for Joint Operations Management Information Systems (JOMIS) Program Management Office (PMO) modern products.

Awardees

Company Name	UEI	CAGE Code	Location
ELLUMEN, INC.	RJJBQYVTU8A3	3V9H6	Silver Spring, MD

Documents

Document 1

Document 2

Contacts

primary

Jena Bowman

secondary

Elizabeth M. Ruckwardt

Agency

DEPT OF DEFENSE

DEFENSE HEALTH AGENCY (DHA)

DEFENSE HEALTH AGENCY

Dates

Posted Nov 25, 2025 8 months ago

Last Updated Aug 06, 2026 1 day ago

Awarded Jul 28, 2025 1 year ago