USARC SCC SIS Support Contract PANMCC25P0000012027
Summary
AI-generated · Aug 25, 2025Provide 24/7 telephone-based technical support, including software support, updates, and bug fixes. Ensure the primary monitoring station at Fort McCoy, WI and the backup monitoring station at Fort Snelling, MN remain synchronized and operate as a hot backup. Supply a certified technician and trainer at least once annually to perform general diagnostics, system grooming, upgrades, problem resolution, and preventative maintenance to keep the system in optimal operating condition.
Two notices contain identical requirements; there is no change in scope or details between them.
The Contractor shall provide access to 24 Hour Technical Support via Telephone. The contractor shall provide software support, software updates and bug fixes. The contractor will ensure the primary monitoring station located at Fort McCoy, WI and the backup monitoring station located at Fort Snelling, MN are consistently synchronizing and acting as a hot backup . The contractor shall provide a certified technician and trainer at least once annually to perform general diagnostics, system grooming, system upgrades, problem resolution, and preventative maintenance tasks to ensure optimal system operating conditions.
From Combined Synopsis/Solicitation posted on Jun 17, 2025The Contractor shall provide access to 24 Hour Technical Support via Telephone. The contractor shall provide software support, software updates and bug fixes. The contractor will ensure the primary monitoring station located at Fort McCoy, WI and the backup monitoring station located at Fort Snelling, MN are consistently synchronizing and acting as a hot backup . The contractor shall provide a certified technician and trainer at least once annually to perform general diagnostics, system grooming, system upgrades, problem resolution, and preventative maintenance tasks to ensure optimal system operating conditions.
From Combined Synopsis/Solicitation posted on Jul 09, 2025Notice history
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Combined Synopsis/Solicitation LATEST Posted Jul 09, 2025View changes (1)
- Response Deadline: Jul 08, 2025 → Jul 17, 2025
Details
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Place of Performance
USA