The purpose of this requisition is to establish the RFI for Telephone Interpret 28321326RI0000018

Solicitation seeks information to establish a contract for Telephone Interpreter Services that enable SSA employees who are not bilingual to communicate with customers in their preferred language through real-time third-party interpreters. The goal is to provide seamless telephonic interpretation across customer interactions.

The services will support operations at SSA field offices, teleservice centers, hearing offices, headquarters components, U.S. territories, Federal Benefit Units, and other designated locations, as applicable.