SSKiosk RFI. Request for Information to gather ven 28321326RI0000008

This is a Request for Information. The agency wants to deploy secure, accessible self-service kiosks nationwide to further modernize service delivery and improve customer experience. These kiosks will empower customers to complete routine transactions independently, reduce lobby congestion, and offer flexible service options. The Self-Service Kiosks will supplement existing check-in systems and integrate with SSA s network and infrastructure, with robust accessibility features. This initiative enhances, not replaces, in-person service.

This is a Request for Information. The agency wants to deploy secure, accessible self-service kiosks nationwide to further modernize service delivery and improve customer experience. These kiosks will empower customers to complete routine transactions independently, reduce lobby congestion, and offer flexible service options. The Self-Service Kiosks will supplement existing check-in systems and integrate with SSA s network and infrastructure, with robust accessibility features. This initiative enhances, not replaces, in-person service. amendment 0001: Amendment to extend the RFI due date.