Rideshare for VHA Homeless Program Veterans Amendment 0001 36C10X26R0016

This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with FAR Part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued. Solicitation number 36C10X26R0016 is issued as a Request for Proposal (RFP) for rideshare transportation services supporting Veterans enrolled in the Veterans Health Administration (VHA) Homeless Programs. The contractor shall coordinate, schedule, and pay for rideshare transportation nationwide (the 50 states and the District of Columbia) and in the outlying areas of the United States (Puerto Rico, Northern Mariana Islands, American Samoa, Guam, and the U.S. Virgin Islands) to support Veterans experiencing or at risk of homelessness in accessing shelter, housing appointments, healthcare, community support services, court obligations, essential goods, and employment-related activities, consistent with the requirements of the Elizabeth Dole 21st Century Veterans Healthcare and Benefits Improvement Act of 2025 (Pub. L. 118-210, § 403). This acquisition is set aside for Service-Disabled Veteran-Owned Small Business (SDVOSB) concerns eligible under the SDVOSB Program (13 CFR Part 128) pursuant to 38 U.S.C. § 8127. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov and at https://www.va.gov/oal/library/vaar/. Not applicable — no Defense Priorities and Allocations System (DPAS) rating applies to this acquisition. LINE ITEMS- Please see attached solicitation for more information. An Option to Extend Services (FAR 52.217-8) may be exercised for up to six (6) months at the rates specified in the contract, subject to prevailing labor rate revisions by the Secretary of Labor. Estimated quantities are for evaluation and planning purposes only and do not guarantee any specific volume of services. DESCRIPTION OF REQUIREMENTS The contractor shall provide non-personal rideshare coordination and transportation services for Veterans eligible under VHA Homeless Programs, including but not limited to: - Ride coordination and scheduling through a secure, VA ATO-compliant (and FedRAMP-authorized, if cloud-hosted) electronic interface platform - Comparative price analysis and lowest-cost rideshare selection for standard (3-business-day advance notice) requests - Accommodation of last-minute/urgent transportation requests - 24/7/365 customer support for scheduled rides, rescheduling, and issue resolution - Establishment and management of separate rideshare accounts per VHA VISN - Monthly consolidated invoicing, trip-level reporting, and lowest-cost selection certification - Payment of transportation providers and passthrough billing of actual ride costs as Other Direct Costs (ODCs), with no profit, markup, or G&A applied - Training of authorized VAMC staff on the secure platform Full requirements are detailed in the Performance Work Statement (PWS), Section B.2 of the solicitation. This is a Time-and-Materials (T&M) type contract, in accordance with FAR 52.216-1, Type of Contract. DATES AND PLACE OF DELIVERY/PERFORMANCE - Place of Performance: The 50 United States and the District of Columbia; and the outlying areas of the United States (Puerto Rico, Northern Mariana Islands, American Samoa, Guam, and U.S. Virgin Islands) - Period of Performance (Base Period): 12 months from date of award - Option to Extend Services: Up to 6 months (FAR 52.217-8) - F.O.B.: Not applicable (services) SOLICITATION PROVISIONS INCORPORATED BY REFERENCE - FAR 52.212-1, Instructions to Offerors—Commercial Products and Commercial Services (Deviation 2026), with Addendum - FAR 52.212-2, Evaluation—Commercial Products and Commercial Services (Deviation 2026) - FAR 52.212-3, Offeror Representations and Certifications—Commercial Products and Commercial Services (Oct 2025) (Deviation Feb 2025) - FAR 52.252-1, Solicitation Provisions Incorporated by Reference (Feb 1998) - FAR 52.209-7, Information Regarding Responsibility Matters (Oct 2018) - FAR 52.216-1, Type of Contract (Nov 2025) (Deviation) - FAR 52.219-1, Small Business Program Representations (Nov 2025) (Deviation) - FAR 52.233-2, Service of Protest (Sep 2006) - FAR 52.252-5, Authorized Deviations in Provisions (Nov 2020) - FAR 52.203-11, 52.203-18, 52.204-7 (Deviation), 52.217-5, 52.216-31, 52.222-56 (Deviation), 52.229-11 - VAAR 852.233-70, 852.233-71, 852.239-75 - VAAR 852.219-75, VA Notice of Limitations on Subcontracting—Certificate of Compliance (Jan 2023) (Deviation) — offeror completion/signature required Full text available at https://www.acquisition.gov/browse/index/far and https://www.va.gov/oal/library/vaar/. CONTRACT CLAUSES INCORPORATED BY REFERENCE - FAR 52.212-4, Contract Terms and Conditions—Commercial Products and Commercial Services (Nov 2023) Alternate I (Nov 2021), with Addendum - FAR 52.252-2, Clauses Incorporated by Reference (Feb 1998) - VAAR 852.219-75, VA Notice of Limitations on Subcontracting (Jan 2023) (Deviation) - FAR 52.217-8, Option to Extend Services (Nov 1999) - FAR 52.252-6, Authorized Deviations in Clauses (Nov 2020) - FAR 52.203-6 Alt I, 52.203-13, 52.203-17, 52.203-19, 52.204-13 (Deviation), 52.209-6, 52.209-9, 52.209-10, 52.219-8 (Deviation), 52.219-14 (Deviation), 52.219-28 (Deviation), 52.222-3 (Deviation), 52.222-35 (Deviation), 52.222-36 (Deviation), 52.222-37 (Deviation), 52.222-40 (Deviation), 52.222-41 (Deviation), 52.222-42, 52.222-43 (Deviation), 52.222-49 (Deviation), 52.222-50 (Deviation), 52.222-54 (Deviation), 52.222-55 (Deviation), 52.222-62 (Deviation), 52.224-3, 52.226-8, 52.229-3 (Deviation), 52.232-33, 52.232-40, 52.233-3, 52.233-4, 52.237-2, 52.237-3, 52.244-6DEV - VAAR 852.201-70, 852.203-70, 852.204-70, 852.232-72, 852.219-73 (Deviation) Full text available at https://www.acquisition.gov/browse/index/far and https://www.va.gov/oal/library/vaar/. PROPOSAL DUE DATES / POINT OF CONTACT Milestone Date/Time Questions Due (via Attachment D: Contractor Questions) August 6, 2026, 10:00 AM EST Proposals Due August 17, 2026, 10:00 AM EST Submit questions and proposals via email to: - Michael Stevens, Contracting Officer — Michael.Stevens5@va.gov - Marleine Raisin, Contract Specialist — Marleine.Raisin@va.gov Contracting Office: Department of Veterans Affairs Strategic Acquisition Center – Frederick 5202 Presidents Court, Suite 103 Frederick, MD 21703 Offerors shall submit proposals in three separate volumes (Technical Capability, Past Performance, Price) in accordance with Section E.1 Addendum instructions, including completed and signed VAAR 852.219-75 SDVOSB certification, signed SF 1449, and any SF 30 amendments. Late submissions will be handled in accordance with FAR 52.212-1(c). ADDITIONAL INFORMATION - NAICS Code: 485310 (Taxi and Ridesharing Services) - Small Business Size Standard: $19 Million - Set-Aside: 100% SDVOSB Set-Aside (38 U.S.C. § 8127) - Evaluation: Best value trade-off; Technical Capability and Past Performance, combined, are significantly more important than Price (FAR 52.212-2, Deviation 2026) - Invoicing: Electronic invoicing required via Tungsten/FSC e-Invoice Program (VAAR 852.232-72) - The Government reserves the right to award without discussions and may reject any or all offers if in the public interest.

Amendment 0001: The purpose of Amendment 0001 is to provide Government responses to questions. Please see Attachment D - Contractor Questions w Government Responses 0001. The proposal due date and time remains unchanged. This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with FAR Part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued. Solicitation number 36C10X26R0016 is issued as a Request for Proposal (RFP) for rideshare transportation services supporting Veterans enrolled in the Veterans Health Administration (VHA) Homeless Programs. The contractor shall coordinate, schedule, and pay for rideshare transportation nationwide (the 50 states and the District of Columbia) and in the outlying areas of the United States (Puerto Rico, Northern Mariana Islands, American Samoa, Guam, and the U.S. Virgin Islands) to support Veterans experiencing or at risk of homelessness in accessing shelter, housing appointments, healthcare, community support services, court obligations, essential goods, and employment-related activities, consistent with the requirements of the Elizabeth Dole 21st Century Veterans Healthcare and Benefits Improvement Act of 2025 (Pub. L. 118-210, § 403). This acquisition is set aside for Service-Disabled Veteran-Owned Small Business (SDVOSB) concerns eligible under the SDVOSB Program (13 CFR Part 128) pursuant to 38 U.S.C. § 8127. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov and at https://www.va.gov/oal/library/vaar/. Not applicable — no Defense Priorities and Allocations System (DPAS) rating applies to this acquisition. LINE ITEMS- Please see attached solicitation for more information. An Option to Extend Services (FAR 52.217-8) may be exercised for up to six (6) months at the rates specified in the contract, subject to prevailing labor rate revisions by the Secretary of Labor. Estimated quantities are for evaluation and planning purposes only and do not guarantee any specific volume of services. DESCRIPTION OF REQUIREMENTS The contractor shall provide non-personal rideshare coordination and transportation services for Veterans eligible under VHA Homeless Programs, including but not limited to: - Ride coordination and scheduling through a secure, VA ATO-compliant (and FedRAMP-authorized, if cloud-hosted) electronic interface platform - Comparative price analysis and lowest-cost rideshare selection for standard (3-business-day advance notice) requests - Accommodation of last-minute/urgent transportation requests - 24/7/365 customer support for scheduled rides, rescheduling, and issue resolution - Establishment and management of separate rideshare accounts per VHA VISN - Monthly consolidated invoicing, trip-level reporting, and lowest-cost selection certification - Payment of transportation providers and passthrough billing of actual ride costs as Other Direct Costs (ODCs), with no profit, markup, or G&A applied - Training of authorized VAMC staff on the secure platform Full requirements are detailed in the Performance Work Statement (PWS), Section B.2 of the solicitation. This is a Time-and-Materials (T&M) type contract, in accordance with FAR 52.216-1, Type of Contract. DATES AND PLACE OF DELIVERY/PERFORMANCE - Place of Performance: The 50 United States and the District of Columbia; and the outlying areas of the United States (Puerto Rico, Northern Mariana Islands, American Samoa, Guam, and U.S. Virgin Islands) - Period of Performance (Base Period): 12 months from date of award - Option to Extend Services: Up to 6 months (FAR 52.217-8) - F.O.B.: Not applicable (services) SOLICITATION PROVISIONS INCORPORATED BY REFERENCE - FAR 52.212-1, Instructions to Offerors—Commercial Products and Commercial Services (Deviation 2026), with Addendum - FAR 52.212-2, Evaluation—Commercial Products and Commercial Services (Deviation 2026) - FAR 52.212-3, Offeror Representations and Certifications—Commercial Products and Commercial Services (Oct 2025) (Deviation Feb 2025) - FAR 52.252-1, Solicitation Provisions Incorporated by Reference (Feb 1998) - FAR 52.209-7, Information Regarding Responsibility Matters (Oct 2018) - FAR 52.216-1, Type of Contract (Nov 2025) (Deviation) - FAR 52.219-1, Small Business Program Representations (Nov 2025) (Deviation) - FAR 52.233-2, Service of Protest (Sep 2006) - FAR 52.252-5, Authorized Deviations in Provisions (Nov 2020) - FAR 52.203-11, 52.203-18, 52.204-7 (Deviation), 52.217-5, 52.216-31, 52.222-56 (Deviation), 52.229-11 - VAAR 852.233-70, 852.233-71, 852.239-75 - VAAR 852.219-75, VA Notice of Limitations on Subcontracting—Certificate of Compliance (Jan 2023) (Deviation) — offeror completion/signature required Full text available at https://www.acquisition.gov/browse/index/far and https://www.va.gov/oal/library/vaar/. CONTRACT CLAUSES INCORPORATED BY REFERENCE - FAR 52.212-4, Contract Terms and Conditions—Commercial Products and Commercial Services (Nov 2023) Alternate I (Nov 2021), with Addendum - FAR 52.252-2, Clauses Incorporated by Reference (Feb 1998) - VAAR 852.219-75, VA Notice of Limitations on Subcontracting (Jan 2023) (Deviation) - FAR 52.217-8, Option to Extend Services (Nov 1999) - FAR 52.252-6, Authorized Deviations in Clauses (Nov 2020) - FAR 52.203-6 Alt I, 52.203-13, 52.203-17, 52.203-19, 52.204-13 (Deviation), 52.209-6, 52.209-9, 52.209-10, 52.219-8 (Deviation), 52.219-14 (Deviation), 52.219-28 (Deviation), 52.222-3 (Deviation), 52.222-35 (Deviation), 52.222-36 (Deviation), 52.222-37 (Deviation), 52.222-40 (Deviation), 52.222-41 (Deviation), 52.222-42, 52.222-43 (Deviation), 52.222-49 (Deviation), 52.222-50 (Deviation), 52.222-54 (Deviation), 52.222-55 (Deviation), 52.222-62 (Deviation), 52.224-3, 52.226-8, 52.229-3 (Deviation), 52.232-33, 52.232-40, 52.233-3, 52.233-4, 52.237-2, 52.237-3, 52.244-6DEV - VAAR 852.201-70, 852.203-70, 852.204-70, 852.232-72, 852.219-73 (Deviation) Full text available at https://www.acquisition.gov/browse/index/far and https://www.va.gov/oal/library/vaar/. PROPOSAL DUE DATES / POINT OF CONTACT Milestone Date/Time Questions Due (via Attachment D: Contractor Questions) August 6, 2026, 10:00 AM EST Proposals Due August 17, 2026, 10:00 AM EST Submit questions and proposals via email to: - Michael Stevens, Contracting Officer — Michael.Stevens5@va.gov - Marleine Raisin, Contract Specialist — Marleine.Raisin@va.gov Contracting Office: Department of Veterans Affairs Strategic Acquisition Center – Frederick 5202 Presidents Court, Suite 103 Frederick, MD 21703 Offerors shall submit proposals in three separate volumes (Technical Capability, Past Performance, Price) in accordance with Section E.1 Addendum instructions, including completed and signed VAAR 852.219-75 SDVOSB certification, signed SF 1449, and any SF 30 amendments. Late submissions will be handled in accordance with FAR 52.212-1(c). ADDITIONAL INFORMATION - NAICS Code: 485310 (Taxi and Ridesharing Services) - Small Business Size Standard: $19 Million - Set-Aside: 100% SDVOSB Set-Aside (38 U.S.C. § 8127) - Evaluation: Best value trade-off; Technical Capability and Past Performance, combined, are significantly more important than Price (FAR 52.212-2, Deviation 2026) - Invoicing: Electronic invoicing required via Tungsten/FSC e-Invoice Program (VAAR 852.232-72) - The Government reserves the right to award without discussions and may reject any or all offers if in the public interest.

This is Amendment 0001 to provide Government responses to questions. Please see Attachment D Contractor Questions w Government Responses 0001. The proposal due date and time remains unchanged. This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with FAR Part 12. This announcement constitutes the only solicitation. Offers are being requested and a separate written solicitation will not be issued. Solicitation number 36C10X26R0016 is issued as a Request for Proposal (RFP) for rideshare transportation services supporting Veterans enrolled in the Veterans Health Administration (VHA) Homeless Programs. The contractor shall coordinate, schedule, and pay for rideshare transportation nationwide (the 50 states and the District of Columbia) and in the outlying areas of the United States (Puerto Rico, Northern Mariana Islands, American Samoa, Guam, and the U.S. Virgin Islands) to support Veterans experiencing or at risk of homelessness in accessing shelter, housing appointments, healthcare, community support services, court obligations, essential goods, and employment-related activities, consistent with the requirements of the Elizabeth Dole 21st Century Veterans Healthcare and Benefits Improvement Act of 2025 (Pub. L. 118-210, § 403). This acquisition is set aside for Service-Disabled Veteran-Owned Small Business (SDVOSB) concerns eligible under the SDVOSB Program (13 CFR Part 128) pursuant to 38 U.S.C. § 8127. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov and at https://www.va.gov/oal/library/vaar/. Not applicable — no Defense Priorities and Allocations System (DPAS) rating applies to this acquisition. LINE ITEMS- Please see attached solicitation for more information. An Option to Extend Services (FAR 52.217-8) may be exercised for up to six (6) months at the rates specified in the contract, subject to prevailing labor rate revisions by the Secretary of Labor. Estimated quantities are for evaluation and planning purposes only and do not guarantee any specific volume of services. DESCRIPTION OF REQUIREMENTS The contractor shall provide non-personal rideshare coordination and transportation services for Veterans eligible under VHA Homeless Programs, including but not limited to: - Ride coordination and scheduling through a secure, VA ATO-compliant (and FedRAMP-authorized, if cloud-hosted) electronic interface platform - Comparative price analysis and lowest-cost rideshare selection for standard (3-business-day advance notice) requests - Accommodation of last-minute/urgent transportation requests - 24/7/365 customer support for scheduled rides, rescheduling, and issue resolution - Establishment and management of separate rideshare accounts per VHA VISN - Monthly consolidated invoicing, trip-level reporting, and lowest-cost selection certification - Payment of transportation providers and passthrough billing of actual ride costs as Other Direct Costs (ODCs), with no profit, markup, or G&A applied - Training of authorized VAMC staff on the secure platform Full requirements are detailed in the Performance Work Statement (PWS), Section B.2 of the solicitation. This is a Time-and-Materials (T&M) type contract, in accordance with FAR 52.216-1, Type of Contract. DATES AND PLACE OF DELIVERY/PERFORMANCE - Place of Performance: The 50 United States and the District of Columbia; and the outlying areas of the United States (Puerto Rico, Northern Mariana Islands, American Samoa, Guam, and U.S. Virgin Islands) - Period of Performance (Base Period): 12 months from date of award - Option to Extend Services: Up to 6 months (FAR 52.217-8) - F.O.B.: Not applicable (services) SOLICITATION PROVISIONS INCORPORATED BY REFERENCE - FAR 52.212-1, Instructions to Offerors—Commercial Products and Commercial Services (Deviation 2026), with Addendum - FAR 52.212-2, Evaluation—Commercial Products and Commercial Services (Deviation 2026) - FAR 52.212-3, Offeror Representations and Certifications—Commercial Products and Commercial Services (Oct 2025) (Deviation Feb 2025) - FAR 52.252-1, Solicitation Provisions Incorporated by Reference (Feb 1998) - FAR 52.209-7, Information Regarding Responsibility Matters (Oct 2018) - FAR 52.216-1, Type of Contract (Nov 2025) (Deviation) - FAR 52.219-1, Small Business Program Representations (Nov 2025) (Deviation) - FAR 52.233-2, Service of Protest (Sep 2006) - FAR 52.252-5, Authorized Deviations in Provisions (Nov 2020) - FAR 52.203-11, 52.203-18, 52.204-7 (Deviation), 52.217-5, 52.216-31, 52.222-56 (Deviation), 52.229-11 - VAAR 852.233-70, 852.233-71, 852.239-75 - VAAR 852.219-75, VA Notice of Limitations on Subcontracting—Certificate of Compliance (Jan 2023) (Deviation) — offeror completion/signature required Full text available at https://www.acquisition.gov/browse/index/far and https://www.va.gov/oal/library/vaar/. CONTRACT CLAUSES INCORPORATED BY REFERENCE - FAR 52.212-4, Contract Terms and Conditions—Commercial Products and Commercial Services (Nov 2023) Alternate I (Nov 2021), with Addendum - FAR 52.252-2, Clauses Incorporated by Reference (Feb 1998) - VAAR 852.219-75, VA Notice of Limitations on Subcontracting (Jan 2023) (Deviation) - FAR 52.217-8, Option to Extend Services (Nov 1999) - FAR 52.252-6, Authorized Deviations in Clauses (Nov 2020) - FAR 52.203-6 Alt I, 52.203-13, 52.203-17, 52.203-19, 52.204-13 (Deviation), 52.209-6, 52.209-9, 52.209-10, 52.219-8 (Deviation), 52.219-14 (Deviation), 52.219-28 (Deviation), 52.222-3 (Deviation), 52.222-35 (Deviation), 52.222-36 (Deviation), 52.222-37 (Deviation), 52.222-40 (Deviation), 52.222-41 (Deviation), 52.222-42, 52.222-43 (Deviation), 52.222-49 (Deviation), 52.222-50 (Deviation), 52.222-54 (Deviation), 52.222-55 (Deviation), 52.222-62 (Deviation), 52.224-3, 52.226-8, 52.229-3 (Deviation), 52.232-33, 52.232-40, 52.233-3, 52.233-4, 52.237-2, 52.237-3, 52.244-6DEV - VAAR 852.201-70, 852.203-70, 852.204-70, 852.232-72, 852.219-73 (Deviation) Full text available at https://www.acquisition.gov/browse/index/far and https://www.va.gov/oal/library/vaar/. PROPOSAL DUE DATES / POINT OF CONTACT Milestone Date/Time Questions Due (via Attachment D: Contractor Questions) August 6, 2026, 10:00 AM EST Proposals Due August 17, 2026, 10:00 AM EST Submit questions and proposals via email to: - Michael Stevens, Contracting Officer — Michael.Stevens5@va.gov - Marleine Raisin, Contract Specialist — Marleine.Raisin@va.gov Contracting Office: Department of Veterans Affairs Strategic Acquisition Center – Frederick 5202 Presidents Court, Suite 103 Frederick, MD 21703 Offerors shall submit proposals in three separate volumes (Technical Capability, Past Performance, Price) in accordance with Section E.1 Addendum instructions, including completed and signed VAAR 852.219-75 SDVOSB certification, signed SF 1449, and any SF 30 amendments. Late submissions will be handled in accordance with FAR 52.212-1(c). ADDITIONAL INFORMATION - NAICS Code: 485310 (Taxi and Ridesharing Services) - Small Business Size Standard: $19 Million - Set-Aside: 100% SDVOSB Set-Aside (38 U.S.C. § 8127) - Evaluation: Best value trade-off; Technical Capability and Past Performance, combined, are significantly more important than Price (FAR 52.212-2, Deviation 2026) - Invoicing: Electronic invoicing required via Tungsten/FSC e-Invoice Program (VAAR 852.232-72) - The Government reserves the right to award without discussions and may reject any or all offers if in the public interest.