Request for Information - Oracle User Productivity Kit (UPK) Replacement Effort RFI-DEAMS-UPK-2026-01

This sources sought is to get a Request for Information (RFI) on potential solutions for replacements for the Oracle User Productivity Kit (UPK) tool as the current training and performance support tool for the mission-critical Defense Enterprise Accounting and Management System (DEAMS). Given that UPK is nearing end-of-life, the program faces an operational risk to the proficiency of its 26,000+ users across the Air Force. The objective is to conduct a market analysis and procure a modern Commercial-Off-the-Shelf (COTS) Digital Adoption Platform (DAP) that provides continuous, in-application training and contextual support directly within the user's workflow. This is not a Solicitation, Request for Proposal (RFP), or Request for Quotation (RFQ). The Government is not obligated to award a contract or otherwise pay for the information provided in response to this RFI. Any information submitted by respondents is voluntary. Please see the attachment "Request for Information" for further details and instructions.

This sources sought is to get a Request for Information (RFI) on potential solutions for replacements for the Oracle User Productivity Kit (UPK) tool as the current training and performance support tool for the mission-critical Defense Enterprise Accounting and Management System (DEAMS). Given that UPK is nearing end-of-life, the program faces an operational risk to the proficiency of its 26,000+ users across the Air Force. The objective is to conduct a market analysis and procure a modern Commercial-Off-the-Shelf (COTS) Digital Adoption Platform (DAP) that provides continuous, in-application training and contextual support directly within the user's workflow. This is not a Solicitation, Request for Proposal (RFP), or Request for Quotation (RFQ). The Government is not obligated to award a contract or otherwise pay for the information provided in response to this RFI. Any information submitted by respondents is voluntary. Please see the attachment "Request for Information" for further details and instructions. Amendment 01 - Extend RFI date to 6 April 2026 at 5 PM EST.