R699--Salem VAMC On-Site Telephone Switchboard Operators 36C24626Q0111
Summary
AI-generated · Oct 22, 2025Provide on-site telephone switchboard operator services and administrative support at the Salem VA Medical Center. The contract is firm-fixed-price with one base year and four option years, and is set aside for SDVOSB firms. Bidders must be SAM-registered at submission, comply with the Performance Work Statement and Instructions to Offerors, and have current information in the VA Financial Service Center’s Customer Engagement Portal. If bidding as an SDVOSB, VOSB, or Small Business and plan to subcontract, include a plan showing that 51% of the work will be performed by the primary contractor.
Bidders should monitor opportunities in SAM for the specific solicitation and ensure readiness to meet the PWS and the portal requirements, as the RFQ will request proposals for this on-site services package.
The Department of Veteran s Affairs will solicit for vendors capable of providing On-Site Telephone Switchboard Operator Services and Administrative Support for the Salem VA Medical Center, located in Salem, VA. The solicitation is Set-Aside for Total Service-Disabled Veteran Owned Small Businesses, SDVOSB. This will be awarded as a Firm-Fixed contract for One (1) Annual Base Year with Four (4) Annual Option Years, to begin on 12/01/2025. A Request for Quotation, RFQ, will be issued on Tuesday, October 21, 2025. To be eligible for the award, the prospective contractor must be registered in SAM database at http://www.sam.gov at the time the quote is submitted. Also, to be eligible for award, the prospective contractor must comply with the Performance Work Statement and Instructions to Offerors. The prospective contractor must also have updated and correct information in the VA Financial Service Center s Customer Engagement Portal. If you are an SDVOSB, VOSB or Small Business and plan on subcontracting, please provide a plan to show how your company provides 51% of the requirement as the Primary Contractor. The North American Industry Classification Code, NAICS, is 561421 (Telephone Answering Services), Product Service Code is R699 (Support-Administrative: Other) and the Size Standard is $19 Million. Interested contractors should monitor Contract Opportunities, SAM, for solicitation number 36C24626Q0111. Point of Contact: Satasha Stewart Satasha.Stewart@va.gov *Please direct all questions to the above email address. Phone calls will not be accepted.
From Presolicitation posted on Oct 21, 2025The Department of Veteran s Affairs will solicit for vendors capable of providing On-Site Telephone Switchboard Operator Services and Administrative Support for the Salem VA Medical Center, located in Salem, VA. The solicitation is Set-Aside for Total Service-Disabled Veteran Owned Small Businesses, SDVOSB. This will be awarded as a Firm-Fixed contract for One (1) Annual Base Year with Four (4) Annual Option Years, to begin on 12/01/2025. A Request for Quotation, RFQ, will be issued on Tuesday, October 21, 2025. To be eligible for the award, the prospective contractor must be registered in SAM database at http://www.sam.gov at the time the quote is submitted. Also, to be eligible for award, the prospective contractor must comply with the Performance Work Statement and Instructions to Offerors. The prospective contractor must also have updated and correct information in the VA Financial Service Center s Customer Engagement Portal. If you are an SDVOSB, VOSB or Small Business and plan on subcontracting, please provide a plan to show how your company provides 51% of the requirement as the Primary Contractor. The North American Industry Classification Code, NAICS, is 561421 (Telephone Answering Services), Product Service Code is R699 (Support-Administrative: Other) and the Size Standard is $19 Million. Interested contractors should monitor Contract Opportunities, SAM, for solicitation number 36C24626Q0111. Point of Contact: Satasha Stewart Satasha.Stewart@va.gov *Please direct all questions to the above email address. Phone calls will not be accepted.
From Presolicitation posted on Oct 22, 2025SALEM VAMC ON-SITE TELEPHONE SWITCHBOARD OPERATORS
From Solicitation posted on Oct 22, 2025SALEM VAMC ON-SITE TELEPHONE SWITCHBOARD OPERATOR SERVICE
From Solicitation posted on Oct 28, 2025SALEM VAMC ON-SITE TELEPHONE SWITCHBOARD OPERATOR SERVICE
From Solicitation posted on Nov 03, 2025Notice history
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Presolicitation Posted Oct 22, 2025No changes from previous notice
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Solicitation Posted Oct 22, 2025View changes (2)
- Description: Description was updated
- Notice Type: Presolicitation → Solicitation
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Solicitation Posted Oct 28, 2025View changes (2)
- Description: Description was updated
- Response Deadline: Oct 31, 2025 → Nov 03, 2025
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Solicitation LATEST Posted Nov 03, 2025View changes (1)
- Response Deadline: Nov 03, 2025 → Nov 04, 2025
Details
Award Information
Contacts
Contract Specialist Intern
Agency
Place of Performance
USA