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Sources Sought Expired 2 notices 1 document

Notice of Intent - Connexall Software Renewal HT001525RFI0027

Solicitation HT001525RFI0027 Copied Notice ID 4971335b442b4d38a95308bf9180f612 Copied DEPT OF DEFENSE — DHA ENTERPRISE MED SUPPORT EMS-CD
SAM.gov
Posted
Jun 24, 2025
Deadline
Jul 01, 2025
Set-aside
None
NAICS
541519
PSC
7A21

Summary

AI-generated · Aug 23, 2025

Renewal of Connexall Software Support Maintenance for one year, awarded as a sole-source contract to Connell USA, Inc. to maintain the Connexall software which provides an end-to-end healthcare communication platform that interfaces with the current Nurse Call and Physiological Monitoring systems. The solution delivers HIPAA-compliant, encrypted, and traceable text messaging with role-based routing, supports multiple devices (iPad, Android), enables real-time communication at the point of care and remote conferencing, and allows access to waveforms, vital signs, and patient information. Renewal is critical to prevent disruptions in patient support, clinical workflows, and service continuity for ECVC/SDD.

New information indicates this is being pursued as a sole-source award for continued support, with a requirement for an authorized letter from the manufacturer demonstrating authority to provide Connexall Software Renewal. The manufacturer’s authorization is to be submitted to substantiate the renewal claim, and Connexall maintenance is essential for maintaining software commonality across Enterprise Clinical Voice Communications (ECVC).

The Defense Health Agency (DHA), Ft Sam Houston, TX intends to issue a sole source award to Connell USA, Inc. for one year. The award will be executed as a sole source as continued support of Connexall Software Support Maintenance which is a sophisticated end-to-end integration and communication platform designed to transform healthcare communication within hospitals. Connexall Software is a sole source product, manufactured, sold and implemented exclusively by Connexall USA, Inc. Failure to renew Connexall Software Support Maintenance will potentially reduce the ability of clinical staff to react/support critical patient support/treatment. Connexall is the only source capable of providing the communication platform that work with the current vendor’s application to provide an interface with Nurse Call or Physiological Monitoring. Not having Connexall Software and Support Maintenance would cause loss of service in Solutions Delivery Division (SDD). Connexall maintenance is required to maintain commonality of the software used throughout Enterprise Clinical Voice Communications (ECVC) formerly known as Vocera is a means for clinicians, staff, and patients to communicate and collaborate immediately in real time. The application provides HIPAA compliant text messaging that is encrypted and traceable. The application allows the user to connect to the right person with role-based routing of calls and texts. It allows device of choice, iPad, Android smart phones and tablets. From a clinical standpoint, the users can receive critical care information at the point of care and well as conferencing with clinicians off-site. Provides the ability to access Waveforms, vital signs, and background patient information from remote locations. Patient, event, and care team actions/treatment/events are available via messages, notifications, and calls. Facilitates the ability for the user to get help in urgent or emergency situations with the touch of a button. All interested sources may submit a capability statement that identifies business size, along with authorized letter from the manufacturer with detailed information and convincing evidence that clearly demonstrates the authority to provide Connexall Software for the Renewal Application as outlined above.

From Special Notice posted on Jun 24, 2025

The Defense Health Agency (DHA), Ft Sam Houston, TX intends to issue a sole source award to Connell USA, Inc. for one year. The award will be executed as a sole source as continued support of Connexall Software Support Maintenance which is a sophisticated end-to-end integration and communication platform designed to transform healthcare communication within hospitals. Connexall Software is a sole source product, manufactured, sold and implemented exclusively by Connexall USA, Inc. Failure to renew Connexall Software Support Maintenance will potentially reduce the ability of clinical staff to react/support critical patient support/treatment. Connexall is the only source capable of providing the communication platform that work with the current vendor s application to provide an interface with Nurse Call or Physiological Monitoring. Not having Connexall Software and Support Maintenance would cause loss of service in Solutions Delivery Division (SDD). Connexall maintenance is required to maintain commonality of the software used throughout Enterprise Clinical Voice Communications (ECVC) formerly known as Vocera is a means for clinicians, staff, and patients to communicate and collaborate immediately in real time. The application provides HIPAA compliant text messaging that is encrypted and traceable. The application allows the user to connect to the right person with role-based routing of calls and texts. It allows device of choice, iPad, Android smart phones and tablets. From a clinical standpoint, the users can receive critical care information at the point of care and well as conferencing with clinicians off-site. Provides the ability to access Waveforms, vital signs, and background patient information from remote locations. Patient, event, and care team actions/treatment/events are available via messages, notifications, and calls. Facilitates the ability for the user to get help in urgent or emergency situations with the touch of a button. All interested sources may submit an authorized letter from the manufacturer with detailed information and convincing evidence that clearly demonstrates the authority to provide Connexall Software for the Renewal Application as outlined above.

From Sources Sought posted on Jul 02, 2025

Notice history

2
  1. Special Notice Posted Jun 24, 2025
  2. Sources Sought LATEST Posted Jul 02, 2025
    • Title: Notice of Intent - Connexall Software RenewalSource Sought - Connexall Software Renewal
    • Description: Description was updated
    • Notice Type: Special NoticeSources Sought
    • Response Deadline: Jul 01, 2025Jul 08, 2025

Details

Solicitation number HT001525RFI0027
Notice ID 4971335b442b4d38a95308bf9180f612
Notice type Special Notice
Product / Service (PSC) 7A21
NAICS 541519
Place of performance McDonald Obs, Texas
Archive date Jul 05, 2025

Award Information

Not yet awarded

Documents

1
View on SAM.gov

Contacts

primary
Cecelia Alvarado

Email

secondary
Thomas Reese

Email

Agency

DEPT OF DEFENSE
DEFENSE HEALTH AGENCY (DHA)
DHA ENTERPRISE MED SUPPORT EMS-CD

Place of Performance

McDonald Obs, Texas
USA

Dates

Posted Jun 24, 2025 1 year ago
Last Updated Aug 05, 2026 2 days ago
Due Jul 01, 2025 1 year ago