NICEinContact Software Licenses N0018926QD106

Solicitation N0018926QD106 Copied Notice ID d178926939ef4d9c975805222a10e3b9 Copied DEPT OF DEFENSE — NAVSUP FLT LOG CTR NORFOLK

SAM.gov

Posted

May 20, 2026

Deadline

May 27, 2026

Set-aside

SBA

NAICS

513210

PSC

DA01

Summary

AI-generated · May 21, 2026

Acquire 41 software-as-a-service licenses from NICE inContact for their cloud-based contact center platform, which handles customer interactions across voice, email, chat, and social media. The Navy Recruiting Command will use this service to support chat agents in responding to civilian inquiries about joining the Navy, ensuring responses are fast, easy, and accurate.

This requirement is for 41 software-as-a-service (SaaS) platform provider licenses by NICE inContact. NICE inContact is a cloud-based contact center software platform used to manage customer interactions across voice, email, chat, and social media. Navy Recruiting Command (NRC) utilizes this service to assist chat agents with responses to inquiries from civilians who are looking for information about joining the Navy, quickly, easily and accurately.

From Solicitation posted on May 20, 2026

Notice history

Solicitation LATEST Posted May 20, 2026

Details

Solicitation number N0018926QD106

Notice ID d178926939ef4d9c975805222a10e3b9

Notice type Solicitation

Product / Service (PSC) DA01

NAICS 513210

Set-aside Total Small Business Set-Aside (FAR 19.5)

Place of performance Millington, Tennessee

Archive date Jun 11, 2026

Award Information

Not yet awarded

Documents

Document 1

Document 2

Contacts

primary

Bonnie Morris

Phone

Agency

DEPT OF DEFENSE

DEPT OF THE NAVY

NAVSUP

NAVSUP GLOBAL LOGISTICS SUPPORT

NAVSUP FLC NORFOLK

NAVSUP FLT LOG CTR NORFOLK

Place of Performance

Millington, Tennessee 38054
USA

Dates

Posted May 20, 2026 2 months ago

Last Updated Aug 06, 2026 1 day ago

Due May 27, 2026 2 months ago