Locks Maintenance and Support N0018925Q0312
Summary
AI-generated · Aug 24, 2025Provide maintenance, support, and training for an existing locking system manufactured by Best System, comprising 264 Mortise Locks (45HQ7TV15SE626) with SE Smartcard Reader Portal Gateways (WQXPGCBP) and Antennas (WQDACMO), plus a Government-supplied server and a stand-alone computer, with details in the attached Performance Work Statement.
In the presolicitation, the scope includes a 12-month base period, four 12-month option years, and a 6-month extension; routine maintenance per OEM specifications (software upgrades, battery replacements, adjustments, cleaning); on-site troubleshooting during weekly business hours with a minimum three-working-day on-site response; 24/7 telephone technical support; and semi-annual user training, all for the locking system located at Navy Barracks Lackland Texas. This adds defined service levels, location, and a formal renewal/extension structure not present in the other notices.
The Center for Security Forces (CENSECFOR) requires maintenance, support, and training on the existing locking system located at the Navy Barracks Lackland Texas. Included is a quantity of 264 Mortise Locks (45HQ7TV15SE626) with SE Smartcard Reader Portal Gateways (WQXPGCBP), Antennas (WQDACMO), a Government supplied Server, and a stand alone computer. The period of performance shall be for a twelve (12) month base period, four (4) twelve (12) month option years, and a six (6) month extension per FAR 52.217-8. a. The contractor shall provide routine maintenance as specified by the Original Equipment Manufacturer (OEM) on the locks to include any software upgrades, battery replacements and maintenance to the locks such as adjustment and cleaning. b. The contractor shall provide on-site troubleshooting support of equipment during weekly business hours. Support includes normal wear and tear, repair or replacement of nonworking equipment (exceptions include equipment damaged by the end user, acts of God, or vandalism). Contractor shall provide a concise process for trouble calls with a minimum three-working day on-site response time. c. The contractor shall provide 24 x 7 telephone technical support to assist with troubleshooting issues to include but not limited to panel programming and system operations. d. The contractor shall provide semi-annual user training centered on system operation and system functionality.
From Presolicitation posted on Jul 01, 2025The contractor shall provide maintenance, support, and training on existing locking system. Existing locks are manufactured by Best. System and includes a quantity of 264 Mortise Locks (45HQ7TV15SE626) with SE Smartcard Reader Portal Gateways (WQXPGCBP), Antennas (WQDACMO), a Government supplied server, and stand alone computer. Please see the attached Performance Work Statement for full details.
From Solicitation posted on Jul 01, 2025The contractor shall provide maintenance, support, and training on existing locking system. Existing locks are manufactured by Best. System and includes a quantity of 264 Mortise Locks (45HQ7TV15SE626) with SE Smartcard Reader Portal Gateways (WQXPGCBP), Antennas (WQDACMO), a Government supplied server, and stand alone computer. Please see the attached Performance Work Statement for full details.
From Solicitation posted on Jul 14, 2025The Center for Security Forces (CENSECFOR) requires maintenance, support, and training on the existing locking system located at the Navy Barracks Lackland Texas. Included is a quantity of 264 Mortise Locks (45HQ7TV15SE626) with SE Smartcard Reader Portal Gateways (WQXPGCBP), Antennas (WQDACMO), a Government supplied Server, and a stand alone computer. The period of performance shall be for a twelve (12) month base period, four (4) twelve (12) month option years, and a six (6) month extension per FAR 52.217-8. a. The contractor shall provide routine maintenance as specified by the Original Equipment Manufacturer (OEM) on the locks to include any software upgrades, battery replacements and maintenance to the locks such as adjustment and cleaning. b. The contractor shall provide on-site troubleshooting support of equipment during weekly business hours. Support includes normal wear and tear, repair or replacement of nonworking equipment (exceptions include equipment damaged by the end user, acts of God, or vandalism). Contractor shall provide a concise process for trouble calls with a minimum three-working day on-site response time. c. The contractor shall provide 24 x 7 telephone technical support to assist with troubleshooting issues to include but not limited to panel programming and system operations. d. The contractor shall provide semi-annual user training centered on system operation and system functionality.
From Presolicitation posted on Jul 21, 2025The contractor shall provide maintenance, support, and training on existing locking system. Existing locks are manufactured by Best. System and includes a quantity of 264 Mortise Locks (45HQ7TV15SE626) with SE Smartcard Reader Portal Gateways (WQXPGCBP), Antennas (WQDACMO), a Government supplied server, and stand alone computer. Please see the attached Performance Work Statement for full details.
From Solicitation posted on Jul 21, 2025The contractor shall provide maintenance, support, and training on existing locking system. Existing locks are manufactured by Best. System and includes a quantity of 264 Mortise Locks (45HQ7TV15SE626) with SE Smartcard Reader Portal Gateways (WQXPGCBP), Antennas (WQDACMO), a Government supplied server, and stand alone computer. Please see the attached Performance Work Statement for full details.
From Solicitation posted on Aug 05, 2025The Center for Security Forces (CENSECFOR) requires maintenance, support, and training on the existing locking system located at the Navy Barracks Lackland Texas. Included is a quantity of 264 Mortise Locks (45HQ7TV15SE626) with SE Smartcard Reader Portal Gateways (WQXPGCBP), Antennas (WQDACMO), a Government supplied Server, and a stand alone computer. The period of performance shall be for a twelve (12) month base period, four (4) twelve (12) month option years, and a six (6) month extension per FAR 52.217-8. a. The contractor shall provide routine maintenance as specified by the Original Equipment Manufacturer (OEM) on the locks to include any software upgrades, battery replacements and maintenance to the locks such as adjustment and cleaning. b. The contractor shall provide on-site troubleshooting support of equipment during weekly business hours. Support includes normal wear and tear, repair or replacement of nonworking equipment (exceptions include equipment damaged by the end user, acts of God, or vandalism). Contractor shall provide a concise process for trouble calls with a minimum three-working day on-site response time. c. The contractor shall provide 24 x 7 telephone technical support to assist with troubleshooting issues to include but not limited to panel programming and system operations. d. The contractor shall provide semi-annual user training centered on system operation and system functionality.
From Presolicitation posted on Aug 25, 2025The contractor shall provide maintenance, support, and training on existing locking system. Existing locks are manufactured by Best. System and includes a quantity of 264 Mortise Locks (45HQ7TV15SE626) with SE Smartcard Reader Portal Gateways (WQXPGCBP), Antennas (WQDACMO), a Government supplied server, and stand alone computer. Please see the attached Performance Work Statement for full details.
From Solicitation posted on Aug 25, 2025The contractor shall provide maintenance, support, and training on existing locking system. Existing locks are manufactured by Best. System and includes a quantity of 264 Mortise Locks (45HQ7TV15SE626) with SE Smartcard Reader Portal Gateways (WQXPGCBP), Antennas (WQDACMO), a Government supplied server, and stand alone computer. Please see the attached Performance Work Statement for full details.
From Solicitation posted on Aug 28, 2025The contractor shall provide maintenance, support, and training on existing locking system. Existing locks are manufactured by Best. System and includes a quantity of 264 Mortise Locks (45HQ7TV15SE626) with SE Smartcard Reader Portal Gateways (WQXPGCBP), Antennas (WQDACMO), a Government supplied server, and stand alone computer. Please see the attached Performance Work Statement for full details.
From Solicitation posted on Sep 02, 2025Notice history
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Solicitation Posted Jul 01, 2025View changes (4)
- Title: J063 - Locks Maintenance and Support → Locks Maintenance and Support
- Description: Description was updated
- Notice Type: Presolicitation → Solicitation
- Response Deadline: Jul 01, 2025 → Jul 14, 2025
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Presolicitation Posted Jul 21, 2025View changes (4)
- Title: Locks Maintenance and Support → J063 - Locks Maintenance and Support
- Description: Description was updated
- Notice Type: Solicitation → Presolicitation
- Response Deadline: Jul 21, 2025 → Jul 28, 2025
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Solicitation Posted Jul 21, 2025View changes (3)
- Title: J063 - Locks Maintenance and Support → Locks Maintenance and Support
- Description: Description was updated
- Notice Type: Presolicitation → Solicitation
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Presolicitation Posted Aug 25, 2025View changes (4)
- Title: Locks Maintenance and Support → J063 - Locks Maintenance and Support
- Description: Description was updated
- Notice Type: Solicitation → Presolicitation
- Response Deadline: Aug 18, 2025 → Sep 02, 2025
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Solicitation Posted Aug 25, 2025View changes (3)
- Title: J063 - Locks Maintenance and Support → Locks Maintenance and Support
- Description: Description was updated
- Notice Type: Presolicitation → Solicitation
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Solicitation Posted Aug 28, 2025No changes from previous notice
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Solicitation LATEST Posted Sep 02, 2025View changes (1)
- Response Deadline: Sep 02, 2025 → Sep 10, 2025
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