ISRP/SCRIPS 2032H526F00054

The requiring activity are the Integrated Submission & Remittance Processing (ISRP) System and Service Center Recognition Image Processing System (SCRIPS) programs. The contracting activity is the Internal Revenue Service Office of the Chief Procurement Officer (OCPO). This requirement is for continued operations, maintenance, and support services for the Service Center Recognition Image Processing System (SCRIPS) and the Integrated Submission and Remittance Processing (ISRP) applications. These mission-critical systems support the scanning, imaging, data capture, validation, and transmission of paper tax submissions and remittances, including the handling of sensitive taxpayer information in a live production environment. The services to be procured include system operations and sustainment; hardware and software maintenance; monitoring and troubleshooting; security and privacy support; minor system updates and configuration changes; coordination with IRS service center operations and downstream processing systems; and knowledge transfer and documentation necessary to maintain system stability and support future transition planning.