HSI Tip Line Call Center Services TipLineCallCenter29SEP2025
Summary
AI-generated · Oct 09, 2025Identify capabilities to provide the Homeland Security Investigations Tip Line (HSITL) call center services, a national intake center for alleged criminal or suspicious activity operated by ICE’s Intelligence Directorate. The facility, located in Williston, Vermont, operates 24/7/365 and serves ICE’s internal and external law enforcement customers as well as the public.
Two records in the notice package describe the same HSITL call center services requirement; no new information or changes are present between notices.
HSI TIP LINE CALL CENTER SERVICES The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by U.S. Immigration and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE s internal and external law enforcement customers and the public at large 24 hours a day, 7 days a week, 365 days a year.
From Sources Sought posted on Sep 29, 2025HSI TIP LINE CALL CENTER SERVICES The Homeland Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious activity administered by U.S. Immigration and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE s internal and external law enforcement customers and the public at large 24 hours a day, 7 days a week, 365 days a year.
From Sources Sought posted on Oct 01, 2025Notice history
2-
Sources Sought Posted Sep 29, 2025
Details
Award Information
Not yet awarded
Contacts
Phone
Phone
Agency
Place of Performance
USA