FDIC Genesys Cloud Contact Center as a Service (“CCaaS”) Software Subscription CORHQ-25-Q-0372
Summary
AI-generated · Aug 27, 2025Submit a quote to provide a Genesys Cloud Contact Center as a Service (CCaaS) software subscription in response to RFQ CORHQ-25-Q-0372.
Quotes must be prepared and submitted in accordance with the General Proposal Instructions (provision 7.3.2-09, December 2023). Questions or requests for clarification must be submitted in writing to the designated procurement point of contact by the stated deadline; responses will be provided in writing. If email cannot be used, alternate contact methods are available.
The Federal Deposit Insurance Corporation (FDIC) invites you to submit a quote in response to Request for Quote (RFQ) CORHQ-25-Q-0372 for a Genesys Cloud Contact Center as a Service ( CCaaS ) software subscription. All quotes shall be submitted in strict adherence to the proposal instructions outlined in provision 7.3.2-09 General Proposal Instructions December 2023 , included in the referenced solicitation. The FDIC will respond to questions or requests for clarification submitted in writing by an offeror, regarding this solicitation. Questions or requests for clarification must be submitted by 3:00p.m. (Central Time), on August 21, 2025, by email to April Royal at airby@fdic.gov. If an offeror is unable to use email, it should contact April Royal at (214) 549-7584.
From Solicitation posted on Aug 08, 2025Notice history
1Details
Award Information
Not yet awarded
Contacts
Phone
Agency
Place of Performance
USA