EPICOR IT Maintenance System D-26-DP-0016
Summary
AI-generated · Mar 03, 2026Ongoing maintenance and licensing for EPICOR ITSM, the client ticketing software used to support CSOS registrants, to ensure uninterrupted help desk operations and continued support for the growing CSOS registrant population and service desk personnel. This is a sole-source award to EPICOR ITSM, as there is no other entity in the U.S. public, private, or governmental sector that provides this capability, and EPICOR does not authorize third-party providers.
The U.S. Department of Justice, Drug Enforcement Administration, intends to award a sole source purchase order to EPICOR ITSM. EPICOR ITSM is the current client ticketing software to support CSOS registrants. Ongoing maintenance and licensing are required to ensure uninterrupted help desk operations and continued support for the growing population of CSOS registrants and service desk personnel. There is no other entity in the U.S. public, private, or governmental, which provides this capability. EPICOR does not authorize third party providers.
From Special Notice posted on Mar 02, 2026Notice history
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Special Notice LATEST Posted Mar 02, 2026
Details
Award Information
Not yet awarded
Contacts
Agency
Place of Performance
USA