Electronic Business Center RFI PTO-26-PSSD-01
Summary
AI-generated · Dec 05, 2025Provide comprehensive technical support and electronic filing assistance to external stakeholders using the USPTO’s electronic patent systems, including submitting and reviewing electronic patent applications via Patent Center and managing applications that have already been filed. The Patent Electronic Business Center operates with extended hours and covers a wide range of support topics related to these systems and tools for the IP community.
A large team staffs the call center for inbound inquiries, while a smaller group handles testing duties. Respondents are invited to review the Draft Performance Work Statement and provide input, as this Sources Sought is intended to inform potential future procurement of EBC support services.
The Patent Electronic Business Center (EBC) provides comprehensive technical support and electronic filing assistance to external stakeholders utilizing the USPTO's electronic patent systems, platforms, and tools. This support covers submitting and reviewing electronic patent applications via Patent Center, along with managing applications that have already been filed. The EBC proudly serves the Intellectual Property (IP) community with extended hours of operation during which it provides technical assistance on a wide range of support topics related to these systems and tools. A large team of representatives mans the call center for incoming calls, while a smaller group manages testing duties. Please read the Draft Performance Work Statement for more details.
From Sources Sought posted on Dec 04, 2025Notice history
1Details
Award Information
Not yet awarded
Contacts
Phone
Phone
Agency
Place of Performance
USA