Education and Training Services 2025-PZI-ETC

The Force Support Squadron (66 FSS/FSDE) has a continuing requirement for Education and Training Customer Services. The contractor will receive telephone calls, greet visitors, determine the nature of the call or visit, and direct clients to the appropriate personnel in the Education and Training Center (E&TC). Contractor will schedule training or testing in the appropriate classrooms and maintain the daily E&TC Calendar. The contractor will check the E&TC Common Mailbox daily and respond to or route the e-mail to the appropriate staff members. The contractor shall be responsible for performing various clerical, administrative duties and able to perform a variety of Customer Service functions. *Maps in the PWS will be provided at time of award

The Force Support Squadron (66 FSS/FSDE) has a continuing requirement for Education and Training Customer Services. The contractor will receive telephone calls, greet visitors, determine the nature of the call or visit, and direct clients to the appropriate personnel in the Education and Training Center (E&TC). Contractor will schedule training or testing in the appropriate classrooms and maintain the daily E&TC Calendar. The contractor will check the E&TC Common Mailbox daily and respond to or route the e-mail to the appropriate staff members. The contractor shall be responsible for performing various clerical, administrative duties and able to perform a variety of Customer Service functions. *Maps in the PWS will be provided at time of award 14 July 2025 - Updating posting to fix PWS access.

The Force Support Squadron (66 FSS/FSDE) has a continuing requirement for Education and Training Customer Services. The contractor will receive telephone calls, greet visitors, determine the nature of the call or visit, and direct clients to the appropriate personnel in the Education and Training Center (E&TC). Contractor will schedule training or testing in the appropriate classrooms and maintain the daily E&TC Calendar. The contractor will check the E&TC Common Mailbox daily and respond to or route the e-mail to the appropriate staff members. The contractor shall be responsible for performing various clerical, administrative duties and able to perform a variety of Customer Service functions. *Maps in the PWS will be provided at time of award 14 July 2025 - Updating posting to fix PWS access. 21 July 2025 - Updating posting to include updated Wage Determination 2015-4047, revision dated 08 July 2025.

The Force Support Squadron (66 FSS/FSDE) has a continuing requirement for Education and Training Customer Services. The contractor will receive telephone calls, greet visitors, determine the nature of the call or visit, and direct clients to the appropriate personnel in the Education and Training Center (E&TC). Contractor will schedule training or testing in the appropriate classrooms and maintain the daily E&TC Calendar. The contractor will check the E&TC Common Mailbox daily and respond to or route the e-mail to the appropriate staff members. The contractor shall be responsible for performing various clerical, administrative duties and able to perform a variety of Customer Service functions. *Maps in the PWS will be provided at time of award 14 July 2025 - Updating posting to fix PWS access. 21 July 2025 - Updating posting to include updated Wage Determination 2015-4047, revision dated 08 July 2025. 22 July 2025 - Updating posting to attach responses to questions.

The Force Support Squadron (66 FSS/FSDE) has a continuing requirement for Education and Training Customer Services. The contractor will receive telephone calls, greet visitors, determine the nature of the call or visit, and direct clients to the appropriate personnel in the Education and Training Center (E&TC). Contractor will schedule training or testing in the appropriate classrooms and maintain the daily E&TC Calendar. The contractor will check the E&TC Common Mailbox daily and respond to or route the e-mail to the appropriate staff members. The contractor shall be responsible for performing various clerical, administrative duties and able to perform a variety of Customer Service functions. *Maps in the PWS will be provided at time of award 14 July 2025 - Updating posting to fix PWS access. 21 July 2025 - Updating posting to include updated Wage Determination 2015-4047, revision dated 08 July 2025. 22 July 2025 - Updating posting to attach responses to questions. 28 July 2025 - Updating posting to revise clauses found in the combined synopsis/solicitation.