DF10--SS Notice_Post 2/13 VISN1 Turnkey 3000 / 5000 paging system and pagers 36C24126Q0254
Summary
AI-generated · Mar 09, 2026Provide maintenance services for the Multitone Access 3000/5000 paging system and its related pagers (RPR752/750–950 series, Alpha Pager, TTI Ovation Pager) and all compatible components, to keep the system fully functional and operational 24/7 across three VA facilities (locations listed in the notice). Services include ongoing servicing, troubleshooting, repairing, replacement parts installation, and restoring all equipment to working order to ensure continuous paging system communications.
Minimum requirements: technicians must be certified and qualified to service the current version of the equipment, be an authorized Multitone distributor and service provider for the contract duration, and perform work to OEM specifications. Respond and restore must follow assigned priority tiers, with on-site technician within two hours for mission-essential emergencies when resolution cannot be achieved by phone. No government-furnished repair facility will be provided. This is an information collection (RFI) with no award anticipated; responses should address how your company can meet all listed minimum requirements and include CAGE, DUNS, business size, and any applicable FSS/GSA contract numbers.
Sources Sought Notice Sources Sought Notice Page 5 of 5 Sources Sought Notice *= Required Field Sources Sought Notice Page 1 of 5 The Multitone Access 3000/5000 Paging system is a vital part of the VAMC s internal communication process. It includes the ACCESS 3000/5000, RPR752 (750 and 950 series) Voice pager, Alpha Pager, and TTI Ovation Pager, and all components compatible to the Access 3000/5000 system in the buildings listed below. It is imperative this system is maintained and fully functional 24/7, 365 days of the year. Maintenance services include servicing, troubleshooting, repairing, replacement parts installation, and returning to operation all equipment and systems requiring service to provide continuous and reliable paging system communications to the VAMC s listed below. Contractor provided services shall also include continuous and reliable operation of all equipment and systems. PERFORMANCE LOCATIONS 1. West Haven VA Medical Center 950 Campbell Avenue West Haven, CT 06516 2. Newington VA Clinic 55 Willard Avenue Newington, CT 06111 3. Edith Nourse Rogers Memorial Veterans Hospital 200 Springs Road Bedford, MA 01730 The minimum requirements are as follows: 1. The contractor shall ensure service technicians are certified and qualified to service and repair the current version of the ACCESS 3000/5000, RPR752 (750 and 950 series) Voice pager, Alpha Pager, and TTI Ovation Pager, and all connected components. 2. The contractor shall be an authorized Multitone distributor and service provider throughout the life of the contract. 4. The contractor shall ensure the Original Equipment Manufacturer (OEM) specifications on all items repaired and maintained. 5. The contractor shall respond and restore all equipment in accordance with the assigned priority tier response times. The contractor shall be required to provide a technician on-site within two (2) hours should a mission essential emergency call be placed in which resolution cannot be achieved via telephone. No Government furnished repair facility shall be provided IMPORTANT NOTE: This RFI (Request for Information) is for information only; no award will be made from this RFI. Please communicate via e-mail to pamela.parham3@va.gov no later than March 13, 2026, as to your company s ability to perform service per this brief Scope of Work. Any interested party who can offer all the above should submit a written reply of not more than three (3) pages, addressing each of the above items and defining how their location is capable of ALL the minimum requirements listed above. Each submitted reply must have the contractor's CAGE and DUNS for their company, business size and any applicable FSS/GSA contract numbers, if applicable.
From Sources Sought posted on Mar 06, 2026This is a Special Notice of intent to award on a sole source basis. This is not a solicitation. The Department of Veterans Affairs intends to negotiate a requirement of Maintenance Services for Multitone Access 3000/5000 Paging System for the VA New England Healthcare System. The applicable NAICS code is 541519. The PSC/FSC is J059. The authority for this action is FAR 13.106-1(b): Soliciting from a single source and fulfills FAR Part 5.101(a) posting requirements. This is a Special notice of intent to award on a sole source basis is to satisfy the requirements of FAR 5.201 and 5.203. All interested parties should register via SAM.gov interested vendors list. It is the responsibility of the offeror to monitor and download amendments from SAM.gov Contract Opportunities, which may be issued to this notice. In accordance with FAR 52.204-7, FAR 2.101, and VAAR 802.101, prospective firms must be registered in SAM (www.sam.gov), and in VetCert (Veteran Small Business Certification (sba.gov)) databases prior to award. ((Note: In accordance with Public Law 109-461, 38 USC 8127, and NDAA 2021, all vendors claiming Small Business status in accordance with the Veteran's First Contracting Program must be VERIFIED by the Small Business Administration (SBA)). Also, to qualify for a VA contract, vendor must be vendorized by completing Form 10091 at URL https://www.cep.fsc.va.gov/ . Interested persons may contact the Contract Specialist via email at Pamela.Parham3@va.gov regarding this procurement. The determination to conduct a competitive procurement based on responses to this notice is solely within the discretion of the Contracting Officer.
From Special Notice posted on Apr 09, 2026Notice history
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Sources Sought Posted Mar 06, 2026
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Special Notice LATEST Posted Apr 09, 2026View changes (5)
- Title: DF10--SS Notice_Post 2/13 VISN1 Turnkey 3000 / 5000 paging system and pagers → J059--SS Special Notice VISN1 Multitone Access 3000 / 5000 Paging system and Pagers
- Description: Description was updated
- Notice Type: Sources Sought → Special Notice
- Response Deadline: Mar 13, 2026 → Apr 17, 2026
- Set-Aside: None → None
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