CSAI 70SBUR26I00000006
Summary
AI-generated · Dec 10, 2025Identify potential sources with the capacity and technical capability to provide best practices for integrating the online account experience to enhance customer service and interaction with the public seeking USCIS benefits. For informational and planning purposes only, this notice does not constitute an invitation for bids, RFQ, or RFP, nor obligates USCIS to issue an RFQ or award a contract; see attached document for additional information.
Customer Services, Accounts, and Integration (CSAI) This is a Sources Sought Notice to identify potential business sources with the capacity and technical capability necessary to successfully provide best practices to integrate online account experience to enhance customer service and interaction with the public seeking benefits adjudicated by USCIS. This RFI is issued solely for informational and planning purposes and does not constitute an Invitation for Bids, Request for Proposal, Request for Quotation or obligation on the part of USCIS to issue an RFQ or award a contract. See the attached document for additional information.
From Sources Sought posted on Dec 09, 2025Customer Services, Accounts, and Integration (CSAI) This is a Sources Sought Notice to identify potential business sources with the capacity and technical capability necessary to successfully provide best practices to integrate online account experience to enhance customer service and interaction with the public seeking benefits adjudicated by USCIS. This RFI is issued solely for informational and planning purposes and does not constitute an Invitation for Bids, Request for Proposal, Request for Quotation or obligation on the part of USCIS to issue an RFQ or award a contract. See the attached document for additional information. Update 12/18/2025: The due date for responses has been updated to 01/08/2026.
From Sources Sought posted on Dec 18, 2025Notice history
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Sources Sought LATEST Posted Dec 18, 2025View changes (2)
- Description: Description was updated
- Response Deadline: Jan 02, 2026 → Jan 08, 2026
Details
Award Information
Not yet awarded
Contacts
Agency
Place of Performance
USA