Business Support Systems Program (BSSP) II JA-26-0024-1

ICE requires continued operations and maintenance (including Tier 2/3 support), security and compliance, release and deployment, performance/database management, documentation, and incremental development enhancement support services for Business Support System Program II (BSSP) applications on the current task order ESP, TOPS, and HITS. The follow-on task order will also provide new development support and services to transition to a new HRSuite as the HR Engine, enable new data flows to the selected ICE HR-CORE - Capital Operations and Resource Enablement (CORE) system, and plan and execute the orderly decommissioning of ESP, TOPS, and HITS and associated interconnections to systems deemed no longer required. The incumbent will serve as the technology integrator for the transition to an entirely new human resources solution.