50 FSS MFRC Front Desk Clerk 50MFRCClerk
Summary
AI-generated · Aug 25, 2025Provide front desk support and data-entry duties for the 50 FSS Military & Family Readiness Center. Greet and assist walk-in and telephone customers, answer basic questions about MFRC programs/resources, direct clients to the appropriate MFRC program manager, and schedule classes. Maintain clear information on routine issues, plus oversee the Resource Center within the MFRC, ensuring access to computers, telephones, fax, scanning/copying, and books for checkout or reference, while collaborating with MFRC staff to deliver quality customer service.
This is a re-acquisition of the current MFRC front desk service contract, transitioning from an initial sources-sought notice to a formal Combined Synopsis/Solicitation. New elements in the solicitation include explicit data-entry responsibilities and formal oversight/maintenance of the Resource Center, with an attachment providing MFRC RFIs answers, indicating updated information for bidders.
The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding Military & Family Readiness Center (M&FRC) programs/resources, ascertain the nature of the call or visit, direct clients to the appropriate program manager, schedule clients for classes, and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones and scanning/copying capability. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service. Please email Danielle Hunziker and 2d Lt Evan Eschenburg with responses to the sources sought. This is not a soliciation.
From Sources Sought posted on Jun 26, 2025The front desk clerk/ data entry clerk for the 50 FSS Military & Family Readiness Center (M&FRC). The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding M&FRC programs/resources, direct clients to the appropriate program manager in the M&FRC, schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones, fax machines, scanning/copying capability, and books to check-out or for reference. The front desk clerk will oversee and maintain the Resource Center, located in the M&FRC. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service.
From Combined Synopsis/Solicitation posted on Aug 08, 2025The front desk clerk/ data entry clerk for the 50 FSS Military & Family Readiness Center (M&FRC). The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding M&FRC programs/resources, direct clients to the appropriate program manager in the M&FRC, schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones, fax machines, scanning/copying capability, and books to check-out or for reference. The front desk clerk will oversee and maintain the Resource Center, located in the M&FRC. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service.
From Combined Synopsis/Solicitation posted on Aug 13, 2025The front desk clerk/ data entry clerk for the 50 FSS Military & Family Readiness Center (M&FRC). The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding M&FRC programs/resources, direct clients to the appropriate program manager in the M&FRC, schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones, fax machines, scanning/copying capability, and books to check-out or for reference. The front desk clerk will oversee and maintain the Resource Center, located in the M&FRC. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service.
From Combined Synopsis/Solicitation posted on Aug 14, 2025The front desk clerk/ data entry clerk for the 50 FSS Military & Family Readiness Center (M&FRC). The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding M&FRC programs/resources, direct clients to the appropriate program manager in the M&FRC, schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones, fax machines, scanning/copying capability, and books to check-out or for reference. The front desk clerk will oversee and maintain the Resource Center, located in the M&FRC. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service. This is a re-acquisition for the current contract number FA255020P0043.
From Combined Synopsis/Solicitation posted on Aug 18, 2025The front desk clerk/ data entry clerk for the 50 FSS Military & Family Readiness Center (M&FRC). The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding M&FRC programs/resources, direct clients to the appropriate program manager in the M&FRC, schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones, fax machines, scanning/copying capability, and books to check-out or for reference. The front desk clerk will oversee and maintain the Resource Center, located in the M&FRC. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service. Please see attachment "MFRC FRI Answers" for answers to any RFIs submited. This is a re-acquisition for the current contract number FA255020P0043.
From Combined Synopsis/Solicitation posted on Aug 22, 2025The front desk clerk/ data entry clerk for the 50 FSS Military & Family Readiness Center (M&FRC). The primary emphasis of the front desk clerk is to greet and assist both walk-in and telephone customers, assist customers with basic questions regarding M&FRC programs/resources, direct clients to the appropriate program manager in the M&FRC, schedule clients for M&FRC classes and provide complete and clear information that addresses most routine or procedural issues. The front desk improves overall personnel readiness by providing access to information resources such as computer access, telephones, fax machines, scanning/copying capability, and books to check-out or for reference. The front desk clerk will oversee and maintain the Resource Center, located in the M&FRC. In addition, the front desk clerk will work with respective M&FRC personnel to ensure quality customer service. Please see attachment "MFRC FRI Answers" for answers to any RFIs submited. This is a re-acquisition for the current contract number FA255020P0043.
From Combined Synopsis/Solicitation posted on Aug 26, 2025Notice history
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Sources Sought Posted Jun 26, 2025
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Combined Synopsis/Solicitation Posted Aug 08, 2025View changes (4)
- Description: Description was updated
- Notice Type: Sources Sought → Combined Synopsis/Solicitation
- Response Deadline: Jul 07, 2025 → Aug 29, 2025
- Set-Aside: Total Small Business Set-Aside (FAR 19.5) → Service-Disabled Veteran-Owned Small Business Set Aside
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Combined Synopsis/Solicitation Posted Aug 13, 2025No changes from previous notice
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Combined Synopsis/Solicitation Posted Aug 14, 2025No changes from previous notice
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Combined Synopsis/Solicitation Posted Aug 18, 2025View changes (1)
- Description: Description was updated
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Combined Synopsis/Solicitation Posted Aug 22, 2025View changes (1)
- Description: Description was updated
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Combined Synopsis/Solicitation LATEST Posted Aug 26, 2025View changes (1)
- Response Deadline: Aug 29, 2025 → Sep 02, 2025
Details
Award Information
Not yet awarded
Contacts
Phone
Phone
Agency
Place of Performance
USA